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TERMS about-us-cleaned-2024-min

ANY PERSON ACCESSING THIS SITE AGREES TO THE FOLLOWING:

Copyright

The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under the United States and other copyright laws, and is the property of TNVC, Inc.. The collective work includes works that are licensed to TNVC, Inc.. Copyright 2013, TNVC, Inc. ALL RIGHTS RESERVED. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with TNVC, Inc. or purchasing TNVC, Inc. products. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with TNVC, Inc. or to purchase TNVC, Inc. products. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited unless authorized by TNVC, Inc.. You further agree not to change or delete any proprietary notices from materials downloaded from the site.

Free Shipping

Free shipping on orders over $500

It will be for Standard Ground shipping only, no expedited shipping (2-Day, Overnight, etc.), and it will require orders to ship in a single shipment regardless of stock status. Partial orders can still ship, however, they will need to request and pay shipping for partial orders.

FEDEX UPDATE November 06, 2020 : FedEx is not refunding expedited shipping fees and not guaranteeing express shipping due to an extreme increase in shipments. TNVC can not refund or guarantee express shipping due to FedEx timelines.

Warranty Disclaimer

Factory Warranty information is provided, where applicable, for individual products in their item descriptions listed on the site. TNVC, Inc. does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. TNVC, Inc. does not make any warrantees or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. Some states do not permit limitations or exclusions on warranties, so the above limitations may not apply to you.

Limitation of Liability

TNVC, Inc. shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if TNVC, Inc. has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.

Trademarks

All trademarks, service marks and trade names of TNVC, Inc. used in the site are trademarks or registered trademarks of TNVC, Inc.

Typographical Errors

In the event that a TNVC, Inc. product is mistakenly listed at an incorrect price, TNVC, Inc. reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. TNVC, Inc. reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, TNVC, Inc. shall issue a credit to your credit card account in the amount of the incorrect price.

Miscellaneous

Your use of this site shall be governed in all respects by the laws of the state of California, U.S.A., without regard to choice of law provisions, and not by the 1980 U.N. Convention on contracts for the international sale of goods. You agree that jurisdiction over and venue in any legal proceeding directly or indirectly arising out of or relating to this site (including but not limited to the purchase of TNVC, Inc. products) shall be in the state or federal courts located in Los Angeles County, California. Any cause of action or claim you may have with respect to the site (including but not limited to the purchase of TNVC, Inc. products) must be commenced within one (1) year after the claim or cause of action arises. TNVC, Inc.’s failure to insist upon or enforce strict performance of any provision of these terms and conditions shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any of these terms and conditions. TNVC, Inc. may assign its rights and duties under this Agreement to any party at any time without notice to you.

Indemnification

You agree to indemnify, defend, and hold harmless TNVC, Inc., its officers, directors, employees, agents, licensors and suppliers (collectively the “Service Providers”) from and against all losses, expenses, damages and costs, including reasonable attorneys’ fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.

Third-Party Links

In an attempt to provide increased value to our visitors, TNVC, Inc. may link to sites operated by third parties. However, even if the third party is affiliated with TNVC, Inc., TNVC, Inc. has no control over these linked sites, all of which have separate privacy and data collection practices, independent of TNVC, Inc.. These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, TNVC, Inc. seeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well (including if a specific link does not work).

TNVC Inc. does not sell or make public availability of its customers, sales, or any other transactions to a 3rd party. Period.

SMS Two-Factor Authentication (2FA)

1. TNVC has instituted SMS Two-Factor Authentication(2FA) to secure logging into our website.  Authentication messages can be sent via SMS to your mobile phone if you have opted in to the program.

2. You can cancel the SMS service at any time. Just text “STOP” to the short code. After you send the SMS message “STOP” to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again.

3. If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can get help directly at [email protected] or (909) 796-7000.

4. Carriers are not liable for delayed or undelivered messages

5. As always, message and data rates may apply for any messages sent to you from us and to us from you. You will receive only when attempting to login into your account. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.

6. If you have any questions regarding privacy, please read our privacy policy:

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TNVC offices will be closed Noon December 24 - Jan 1st. Normal operations resume Jan 2nd. Expect shipping delays during this period
TNVC offices will be closed Noon December 24 - Jan 1st. Normal operations resume Jan 2nd. Expect shipping delays during this period